This Privacy Policy is displayed to make you aware of the information practices Building Intelligence Inc maintains, including our services, platform, and products.

Effective January 1, 2021

Below you will find sections that outline what type of information is gathered and tracked, how the information is used, and with whom the information is shared. By using the Platform (as defined in the Terms of Service), Services (as defined in the Terms of Service) and the Products (as defined in the Terms of Service), you consent to this Privacy Policy. This Privacy Policy covers Building Intelligence Inc family of Services, Platforms, and Products.

Please note that if you submit Personal Information (as defined below) through the Platform, Services or Products, you will send it to us (Building Intelligence) in the USA. We will collect, process and transfer your Personal Information in accordance with this Privacy Policy. By submitting your Personal Information through the Platform, Services or Products, you consent to Building Intelligence’s collection, use, storage and transfer of your Personal Information to our company databases and other repositories, wherever located, for the purposes for which it is submitted and in accordance with the policies set forth in this Privacy Policy.

1. What Information Is Gathered

You are free to navigate the Building Intelligence website without entering any personal information. There are times when we may need information from you, including personal information, examples are numbered below.

1. Register on our website
2. Purchase products or services
3. Download or upgrade products
4. Request materials, customer support, product support, repairs, upgrades, or other services
5. Subscribe to newsletters or services
6. Enter Building Intelligence sponsored contests, sweepstakes, and other promotions
7. Create a user profile to receive future information, special offers, and communications
8. Apply to be considered for employment in connection with a job opening at Building Intelligence
9. Register for a Building Intelligence user conference or webinar

We receive and store personal information that you may provide to us in connection with using our Services, Products, or Platform. “Personal Information” is defined as any information collected and stored under your name or information associated with you. At such times you may be asked to provide contact and billing information (e.g., your name, address, telephone number, email address, credit card number and expiration date), as well as information about the Product or Service purchased (e.g. product I.D., serial number, customer number, product version).

Demographic or other personal information may also be requested, however, volunteering such information is optional. By providing personal information to Building Intelligence Inc you consent to our transfer of this information to our company databases and other repositories, wherever located.

We may collect information about the location of your device if you provide your consent. This data may include your location data (when you use a location-enabled product or service, we may collect and process information about your location).

We may also collect device information (such as product model, operating system), log information (such as device event information, system activity, hardware settings). In certain circumstances, general, non-personally identifiable information that Building Intelligence Inc logs from website visits such as Internet service provider, operating system/browser type, and pages accessed, will be collected.

2. How We Use Information

Building Intelligence Inc uses personal information collected on its Products, Platform, and Services for the purposes for which it is requested or as necessary or permissible under applicable law (e.g., in some jurisdictions we may have to keep invoices under tax laws). We also may use personal information you provide to notify you later about new developments with respect to the Products and Services you have purchased or to inform you about new products, special offers, and services offered by Building Intelligence, its subsidiaries, and affiliates, or its business partners. It is important to note that you may opt-out of receiving further information from Building Intelligence Inc, as discussed in detail below. We use non-personal information to analyze sales trend data as it relates to geography, time and demographics.

Specific uses of Personal Information that vary from this Privacy Policy (if any) may be found in the Terms of Purchase or Terms of Service or specific privacy policies applicable to a Service, Product, contest or promotion. To the extent that you are notified of potential uses of your Personal Information that are different from those described in this Privacy Policy during your service agreement with us or enrollment in a contest or promotion, the uses of personal information set forth in that agreement, contest, or promotion will supersede this Privacy Policy.

Please review carefully the Terms of Purchase, Terms of Service, and the Privacy Policy applicable to the Service(s) or Products that you have purchased or the contests or promotions for which you sign-up or in which you participate. Building Intelligence may also use Personal Information (a) for internal statistical, marketing, or operational purposes, including generating sales reports and measuring and understanding demographic, user interest, purchasing and other trends among our customers, (b) to notify you of certain changes to this Privacy Policy, (c) to facilitate the processing of transactions between Building Intelligence Inc and our customers, or (d) for any other purposes for which we notify you specifically at the time of collection or as otherwise described in this Privacy Policy or as permitted or required by law, rule, regulation, subpoena or other legal processes.

In connection with a job application or inquiry advertised on our website, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout Building Intelligence Inc companies, for employment consideration or your inquiry. Except where you tell us not to, we will keep the information for future consideration.

3. Who We Share Information With

Building Intelligence will not sell, trade, or rent your personal information to others. We may share personal information you provide voluntarily with our affiliated companies as described below:

3.1 Affiliated Companies and Service Providers. We work together with affiliated companies and service providers who are acting on our behalf for the uses described above. For example, a service provider may fulfill orders, provide support, organize sweepstakes, host or operate an online Building Intelligence Service, or process credit card transactions. Service providers are only given access to the information necessary to perform their functions and Building Intelligence requires that its service providers keep confidential any personal information disclosed to them. Furthermore, Building Intelligence Inc may use payment processing services in the United States, which will subject your information to the laws of the United States, including the Patriot Act. When an affiliated company or one of our service providers is involved in a transaction with you, we may share your personal information related to this transaction.

3.2 Building Intelligence Inc Authorized Dealers and Distributors. We work with and through members of our distribution channel to provide customers and potential customers with product information and customer service. For example, Building Intelligence may forward the contact information of a potential customer to a Building Intelligence authorized dealer to respond to a customer inquiry about Building Intelligence Inc Products.

Building Intelligence requires that its dealers and distributors keep confidential any personal information of customers or potential customers disclosed to them.

3.3 Mergers and Reorganizations. In the event of a corporate reorganization, such as a merger, acquisition or sale or transfer of assets by Building Intelligence Inc outside the normal course of business, customer information may be transferred to third parties as part of that transaction, but not without your knowledge or consent.

3.4 Other Situations. Finally, Building Intelligence Inc may release personal information when we believe, in good faith, that such release is reasonably necessary to (a) comply with law, (b) enforce or apply the terms of our user agreements (e.g., Terms of Sale and Terms of Service), or (c) to protect the rights, property or safety of Building Intelligence Inc our website users, or others.

EU Residents

If the General Data Protection Regulation (GDPR) applies to you and your information, you can exercise your privacy rights to have data security and data control. Building Intelligence will not collect your personal information as defined by the GDPR unless you consent for us to do so.

You are free to browse buildingintelligence.com without registration, however, upon agreeing to registration we may collect some information to better serve you. Your privacy is important to us which is why Building Intelligence does not assume consent to the collection of personal information based on the browsing of our site. You are in control of your data.

You may opt-in and opt-out at any time from any Building Intelligence marketing or electronic communications as outlined in our Privacy Policy.

California Residents

If the California Online Privacy Protection Act (CalOPPA) or the California Consumer Privacy Act (CCPA) is applicable to you and your information, you can exercise your rights to receive information and request access to your information, as well as request to delete your information.

You can submit a request to access, obtain a record of, and delete any personal information we may have about you via privacy@buildingintelligence.com.

Building Intelligence does not sell your personal information. We may collect your information if you request to be contacted as outlined in our Privacy Policy. You can find what types of personal information we’ve collected in the past 12 months by looking at the table below.

What We Collect

4. Other Important Policies

4.1 Cookie Policy

Cookies are small pieces of information stored in your browser on your computer’s hard drive. Some Building Intelligence Inc website pages use cookies, sent by Building Intelligence Inc or its third-party agents, to better serve you when you return to the website. Our cookie policies are GDPR-compliant and will only work once you accept or consent to our use of cookies to better serve you.

4.2 Browser Controls

You have the option of setting your browser to warn you before accepting cookies or to reject them altogether. For more information on rejecting cookies through your browser please consult your browser’s manufacturer information.

4.3 What Technologies Are Used?

Building Intelligence Inc uses Google Analytics to track traffic and usage of the website and mobile applications, which includes the use of Google-specific cookies and information gathering technology. For more information on how Google Analytics uses your information, please visit https://www.google.com/policies/privacy/partners.

5. Voluntary Disclosure of Information

If you voluntarily disclose personal information online in a public area, such personal information can be collected and used by others. We do not control the actions of our visitors and registered users. If you disclose personal information in a review, bulletin board, or any other publicly accessible portion of the website, you do so at your own risk and you understand that your submitted information may be collected and used by others to send you unsolicited messages or advertisements, or for other purposes.

6. Third Parties

Our website contains links to other websites. When you access other websites, even one that may contain the Building Intelligence logo and content regarding Building Intelligence Products or Services, please understand that the website is independent of Building Intelligence Inc. We do not control the privacy policies of any third-party websites. If you click-through a banner ad or link to a third-party site and submit your information, you will be subject to the privacy policies of those third parties. We assume no responsibility or liability for any third-party policies or the actions of third parties. A link to a third-party website is not an endorsement.

7. Additional Resources

Although we will use commercially reasonable and appropriate efforts to safeguard the privacy of your personal information, transmissions made by means of the internet cannot be made secure. Building Intelligence Inc. cannot ensure or warrant the security of any information you transmit to us from our Platform, Services, or Products.

7.1 Do Not Track

Although Building Intelligence does not track its customers to provide targeted advertising, there are third-party sites that keep track of your activities online. You can completely disable tracking on your browser settings.

7.2 Your Choices to Opt-Out

Building Intelligence Inc. will not share personal information provided to us except as stated above without allowing you the opportunity of consenting to or opting out of such disclosures. When you place an order for Building Intelligence Inc. products, register as a user of Building Intelligence Products, Services or Promotions, or when you submit a user profile you are given the opportunity to opt-in or out of future information, special offers, or communications via email.

All unsolicited email marketing and promotional communications contain an opportunity for you to decline future communication. Additionally, at any time you can opt-out of receiving such further information from Building Intelligence by sending your opt-out request to info@buildingintelligence.com.

SMS Policy

You must be 18 years or older, or at least 13 years old and have the permission of a parent/guardian, to receive text messages from Building Intelligence Inc. (“SV3,” “we,” “our,” “us” and similar terms).

By entering your phone number when using the Services or texting us from your number, you are voluntarily enrolling in our text messaging service and consent and agree to receive text messages from us as well as our Terms of Service and Privacy Policies as outlined above. You further acknowledge and agree to the terms and conditions in this SMS Policy and expressly agree and consent to Building Intelligence sending text messages to the number you enter or provide, even if that number is listed on any federal, state or corporate do-not-call list, or we use autodialer or non-autodialer technology to send the messages.

Messages from Building Intelligence and SV3 will be used to send QR Codes, Invite or Visit Requests, Questionnaires, and other confirmation messages as needed from the multiple SV3 Apps, Platforms and Portals.

We will not charge you when you send a text message or when we send a response to you. However, message and data rates may apply depending on the plan that you have with your carrier. You can opt-in to receive text messages via email. SV3 is a product of Building Intelligence Inc. and not a third-party.

Disclaimers: Message and data rates may apply. Reply HELP for help, STOP to cancel. Message frequency varies.

This text messaging services may not be available on all wireless carriers. Messages are currently supported on all major carriers including but not limited to AT&T, Boost Mobile, T-Mobile, Metro PCS, Verizon Wireless, Sprint, U.S. Cellular, Cricket, and Virgin Mobile. Building Intelligence Inc. may add or remove any wireless carrier from this program without notice. Mobile access and text message delivery is subject to your mobile carrier’s network availability. Such access and delivery is not guaranteed. Neither mobile carriers nor Building Intelligence are liable for delayed or undelivered messages.

For further information, please contact us at support@buildingintelligence.com.

Changes to this policy

We may update our Privacy from time to time to stay current with changes in our business and to better serve you. We encourage you to read this page frequently to inform yourself of any changes. Your rights will not be reduced under this Privacy Policy without your consent. If there are any significant changes, we will provide an email notification with a summary of changes. Your continued use of our Services, Platform, and Products as defined in the Terms of Service indicates you accept our Terms of Service and Privacy Policies.

If you have any questions regarding this policy or your data privacy rights as outlined by Building Intelligence’s Privacy Policy, please contact us via email at privacy@buildingintelligence.com. If you wish to contact us via phone or mail visit the Contact Us page.